What materials will be used to repair my boots/shoes?
The materials used will depend on what needs to be fixed. You can rest assured that no matter what repair we are making, we always use high quality materials from only the best manufactures.
Can you dye my boots/shoes?
Yes we can. We can custom dye items to your colors/specifications. Or you can purchase a DIY kit in our store and do your own dying. Wedding shoes are popular items that we dye frequently.
How long will my repair take?
That depends on what needs to be repaired. Typically we have repairs completed within three to seven working days but easier repair jobs would be completed sooner.
Can I drop off my shoes and pay for the repair when I pick them up?
Yes. You can drop off your footwear and pay later. We want our store to be as convenient as possible. We value our customers and will do whatever it takes to keep you coming back for your footwear repair services.
Can you repair any brand of shoe or boots?
Yes. We are experienced professionals and can repair any brand or type of shoes or boots. If it's torn, dirty, wore-out or damaged, we can fix it! No job is too big or small. After 30 years of business, we've seen it all.
If I have multiple pairs of shoes and boots in need of shoe repair will I receive a discount?
Yes. We will provide a discount when multiple pairs of footwear are brought in for repair. We like to reward our customers. Our return customers have learned that bringing in multiple pairs saves them time and money in the long run.
Can you repair and resole tennis shoes?
Yes. Tennis shoes are expensive and new soles or repairs are common services we provide for our customers. Kids often wear out their tennis shoes prior to outgrowing them. We can resole and repair kids tennis shoes too.
If the zipper in a coat, purse, boot, etc. gets off track, will the zipper need to be replaced or is there an alternative solution?
We would need to inspect the item before giving a definite answer but usually a replacement zipper is the better option. The main goal is to repair your item so you'll have it functioning perfectly for years to come.
Can I buy accessories if I'm not repairing any shoes?
Yes. We encourage people to stop in and look around. We offer a wide range of cleaning supplies, accessories and everything necessary for keeping your footwear in tip-top shape.
What forms of payment do you accept?
We accept cash or credit cards for payment.
Does LUX Shoe Repair warranty their services?
Yes. If you're not happy, we're not happy. Customer satisfaction is our number one priority. We provide the ultimate in footwear repair services as well as outstanding customer service. Happy customers are our specialty!